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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Verizon iPhones

We are having the same problem, but it only effects our Verizon users. At&t iPhone users can connect and download the profile, then check email and get calendar sync. Verizon iPhones will get the profile but when they try to check their mail they get the message "Could not connect to server" Everything is working fine for iPads, Androids and At&t iPhones. the only users having this issue are Verizon iPhone users. We are running Lotus Traveler 8.5.2.2.

The only way I have been able to get anything to work for Verizon users is to connect them to our corporate wifi. Then everything will work for them while at work ont he wifi. As soon as they leave work their connection is severed. It wont even work from offsite wifi locations. But we have iPads that can connect to traveler from any wifi. So again its just Verizon iPhones.


Feedback response number WEBB8LFG44 created by ~Patti Nonniter on 09/06/2011

Notes Traveler on iPhone 4 cannot c... (~Ben Nontooskin... 18.Feb.11)
. . I modified as suggested by document... (~Ben Nontooskin... 18.Feb.11)
. . installed fix by Apple, but still t... (~Ben Nontooskin... 18.Feb.11)
. . Server Doc Change (~Alexis Asanist... 18.Feb.11)
. . RE: http://www-01.ibm.com/support/d... (~Manny Ekrevero... 18.Feb.11)
. . additional steps taken but no help (~Ben Nontooskin... 19.Feb.11)
. . . . RE: additional steps taken but no h... (~Manny Ekrevero... 19.Feb.11)
. . Verizon iPhones (~Patti Nonniter... 6.Sep.11)
. . . . RE: Verizon iPhones (~Manny Ekrevero... 6.Sep.11)
. . . . I am having the same issue with Ver... (~Julia Ekfoothe... 19.Sep.11)
. . . . . . RE: I am having the same issue with... (~Manny Ekrevero... 20.Sep.11)
. . Similar problem (~Kirk Cisponege... 18.Feb.11)




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